| Q: |
Does it matter if our practice is not in the Great
Lakes Region? |
| A: |
No. We can bill any insurance
carrier in any state. |
|
| Q: |
What medical specialties does KLO represent?
|
| A: |
KLO
represents nearly all specialties. View our Client Specialty Base . |
|
| Q: |
How long will it take to get started, once I decide
to use KLO? |
| A: |
Services will begin
immediately, after signing of contract. |
|
| Q: |
Will I have to invest in new equipment and software
in order to work with KLO? |
| A: |
No. All
you need is a computer and an Internet connection. |
|
| Q: |
What kind of information does KLO require in order to
generate a claim on my behalf? |
| A: |
We must receive a
completed superbill treatment form, which has been signed by the physician
rendering the services. This form must contain the following (may vary):
- A copy of the patient registration form
- A copy of the insurance card front and back
- CPT codes
- ICD-9 codes
- A copy of the EOB so we can properly post
payments
|
|
| Q: |
I don't have a formal superbill. Can KLO design one
for me? |
| A: |
Yes. It is one of the many services offered to KLO
clients. |
|
| Q: |
Does KLO require me to send patient charts?
|
| A: |
No. Only information
that is pertinent to filing the claim is necessary. All patient
information is kept in the strictest of confidentiality and is only used
for billing purposes. |
|
|